The head of MIT’s Center for Collective Intelligence explains how the social intelligence factor is critical for business success.
And watch the video “Why Women Make Teams Smarter.”
Journalist Brad Edmondson’s recounting of the Ben & Jerry’s story, Ice Cream Social, focuses on the difficulties of living up to high-minded corporate mission statements after new owners take control.
In Thanks for the Feedback, Douglas Stone and Sheila Heen argue that the smart investment is not teaching managers how to give feedback, but rather teaching employees how to receive it.
In Can China Lead? a trio of business school professors argue that unless the Chinese Communist Party loosens its grip, the China “miracle” cannot be sustained.
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”
Research shows that using feedback is how organisms — and organizations — stay alive. Here’s how leaders can make the most of the anxiety-producing process.