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A portrait of Jen Tippin wearing a red scarf in a high-rise office building

The new way NatWest Group is making work better

The UK bank’s Group COO Jen Tippin explains the bold moves behind the company’s HR evolution.

by Peter Brown and Rebecca Mahoney

April 23, 2025

An illustration shows a person using AI technology on a laptop computer, with icons representing applications for email, information, chat messages, settings, and file folders

How can we reimagine workplace productivity with GenAI?

Can the tech live up to the hype? Svenja Gudell, Chief Economist at Indeed, discusses GenAI’s impact on the labor market and workplace trends in the latest episode of Take on Tomorrow.

January 14, 2025

Illustration of a woman jumping in an office with an “I win!” speech bubble above her head

Game over to game on

The September issue of s+b explores how to level up your skills approach to win the battle for talent.

September 11, 2024

The big power of small goals

Employees who are disciplined about setting daily goals not only accomplish more but also feel better about their work. Here are three ways that managers can make daily goal-setting a habit.

by Nele Van Buggenhout and Jamie Ellis

May 15, 2024

Synthetic data: A safer, smarter solution for training AI?

In episode two of Voices in Tech, CEO Harry Keen introduces us to his synthetic data startup, Hazy, and we hear from PwC’s Marcus Hartmann on how companies can safely use their data to create value. Listen to the audio.

March 19, 2024

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Trending articles

1.The new way NatWest Group is making work better

The UK bank’s Group COO Jen Tippin explains the bold moves behind the company’s HR evolution.
2.The inside-out approach to customer-centricity
You can’t transform your customer experience unless you align the organizational culture—especially the day-to-day behaviors of employees—to reach a clear outcome.
3.A leader’s handbook for managing culture
Harvard Business School professor emeritus James Heskett sums up the insights he’s gleaned in more than 30 years of studying corporate culture.
4.Attention to detail matters
Whether it’s nature or nurture, being a stickler on the minutiae is a quality that benefits employees.
5.10 principles of organization design
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy. See also “A guide to organization design.”

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